This website is owned and operated by Regent Visa Service Ltd, a private company. We are not affiliated with any government or embassy. Our prices include the fees due to the relevant government visa office and our additional and separate service charge. If you decide to stop your process we charge either a full handling fee or a cancellation fee, depending on the circumstances. 

Please read these terms of use carefully before you start to use the site and/or our service. By using our site and/or our service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us

Our website is a site operated by Bashy Solutions Ltd; Regent Visa Service Lts is a company registered in England and Wales under registration number 04648957. Our registered office is: is c/o Certax (Fitzrovia) Ltd, 18 Palm Court, Alpine Road, London NW9 9BQ. Our VAT number is 849382288.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy www.regentvisas.com/index.php/page/privacy-policy/. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

The REGENT VISA SERVICE LTD only undertakes the processing of work on behalf of any client on the grounds that the following conditions have been completely accepted and fully understood.

The REGENT VISA SERVICE LTD will neither be held liable or responsible for any embassy, consulate or passport office requesting any additional information outside of the normal parameters needed to obtain either visa or passport.

The REGENT VISA SERVICE LTD will neither be held liable or responsible for any embassy, consulate or passport office choosing to close either unannounced or earlier than their official opening hours or refuse entrance to our representatives.

The REGENT VISA SERVICE LTD will do its up most to process applications for visas and passports at the clients request. However, The REGENT VISA SERVICE LTD will not be held nor accept responsibility or liability for its own actions or those of any embassy, consulate, passport office, sub contracted couriers or employees resulting in delaying or not issuing such applications for any reason due to the client supplying us with wrong or misleading information, incomplete forms and or supporting documentation.

Any cost incurred by the client for delays or non-issuance of requested visa or passport shall not be levied upon the REGENT VISA SERVICE LTD.

Tickets for travel should not purchased prior to obtaining the correct visa and or passport for travel unless requested by an embassy in which case an open ticket should be purchased. Sometimes extra documents i.e. original tickets are demanded by an embassy when the client is applying through an authorised agent. The delay in obtaining or consequential loss incurred due to these extra agency requirements will not be borne by the REGENT VISA SERVICE LTD.

The REGENT VISA SERVICE LTD shall not be liable for reimbursement of any travel tickets or holidays purchased should travel not be possible due to any of the above reasons.

The REGENT VISA SERVICE LTD provides visa and passport information as provided by embassies, consulates, passport office either verbally, in writing or from official embassy websites. The information/ document requirements that agents such as such as the REGENT VISA SERVICE LTD need to provide on behalf of a client when lodging at an embassy/ passport office can often be in excess of those required by an individual applying directly his or herself . These additional requirements must be borne by the client and any lodging and subsequent rejections without these documents are liable to the applicable service fee being charged. The REGENT VISA SERVICE LTD will not accept any responsibility or liability whatsoever for any errors and omissions in the information nor changes including visa form alterations, regulation amendments and price increases levied by embassies, consulates or passport office. The REGENT VISA SERVICE LTD will not be liable for costs, consequential or otherwise resulting in an embassy/passport office not checking an applicants documents correctly and/ or issuing visas or passports incorrectly nor not issuing visas or passports on the collection dates originally given by themselves.

Should any passport be lost/misplaced/destroyed by an embassy, consulate or passport office then no responsibility or liability will be borne by The REGENT VISA SERVICE LTD and no financial contribution will be made for replacement or any consequential loss. Should any passport be lost/misplaced/destroyed by an employee of the REGENT VISA SERVICE LTD or subcontracted courier then any contribution to replacing the lost documents will be at the discretion of The REGENT VISA SERVICE LTD and consequential loss will be borne by the client.

Any fees charged by an embassy, consulate or passport office will be borne by the client. These charges are exclusive of the charges made by the REGENT VISA SERVICE LTD & VISA SERVICE LTD. The REGENT VISA SERVICE LTD reserves the right to raise its charges at any time with or without prior notice. Any subsequent lodging of visa or passport application not due to error by The REGENT VISA SERVICE LTD will incur the applicable service fee for every subsequent relodge. The REGENT VISA SERVICE LTD reserves the right to retain any passports and documents until full payment for serviced provided and embassy / passport office fees incurred are obtained.

Your concerns

If you have any concerns about material which appears on our site, please contact Regent Visas Ltd. Office 325, Linen Hall, 162-168 Regent Street, London, W1B 5TE.

Thank you for visiting our site.